Privacy policy

Privacy Policy

Last modified: May 29, 2025

Welcome to the Privacy Policy of UpForm, an application developed for the Shopify platform. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about users of our application (“App”) and website (“Site”). By using our App or Site, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal information: When you use our App, we may collect personal information such as your name, email address, and any other information you provide when you create or use forms.
  2. Customer messages: We collect and store messages sent through the forms you create with our App, including any personal information contained in those messages.
  3. Technical data: We may collect technical data about your device and usage of our App, such as IP address, browser type, operating system, and usage statistics.
  4. Third-party integrations: If you choose to integrate our App with third-party email services, we may collect and store information necessary to facilitate these integrations.

How We Use Your Information

  1. Providing services: We use your personal information to provide, maintain, and improve our App and services.
  2. Communication: We may use your information to communicate with you about updates, new features, and other relevant information regarding our App.
  3. Support: We use your information to provide customer support and respond to your inquiries.
  4. Compliance and protection: We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of our users and others.

Sharing Your Information

  1. Service providers: We may share your information with third-party service providers who assist us in operating our App and providing services to you. These providers are obligated to protect your information and use it only for the purposes we specify.
  2. Legal requirements: We may disclose your information if required by law or in response to a valid legal request from authorities.
  3. Business transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity as part of the business transaction.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

  1. Access and correction: You have the right to access and correct your personal information. You can do this by contacting us at [email protected].
  2. Deletion: You have the right to request the deletion of your personal information. To do this, please contact us at [email protected] with the subject line “Data Deletion Request”. We will process your request and delete your personal data from our systems within a reasonable timeframe, typically within 30 days. We will notify you once your data has been deleted.
  3. Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

Third-Party Links

Our App may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and, where appropriate, by other means. Your continued use of our App after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

Thank you for using UpForm.